Product Guarantees & Return Policy
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PRODUCT EXCELLENCE GUARANTEE
Every product you purchase from our online Store, will be free of defects. If a defect is found, you may
return it within 10 days from the date of receipt for replacement or refund * (less shipping charges, which
means that the shipping charges will not be included in your refund). You should notify us immediately so
that your guarantee does not become void after the 10th day. Replacement is subject to item availability. If
exact replacement is not available, replacement will be a comparable item of at least equal value, but only
after you have been notified. You are not charged for us restocking or replacement of any item. You are
responsible for the shipping charges only. We can make no exceptions to this guarantee.
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RETURN POLICY
If you are not satisfied with your purchase contact us within 10 days of receipt of your order for return
authorization. Then simply return the product undamaged for a full refund minus the shipping charges.
Adjustment will commence upon receipt of the returned merchandise. We can make no exceptions to this
guarantee.
Non-defective merchandise must meet the following conditions to qualify for return acceptance.
A. Merchandise must be in its original minimum inner pack quantity, as shipped.
B. Sample items are not returnable.
C. Merchandise, merchandise packaging, and inner pack must bear no markings or be otherwise
defaced or damaged.
D. Custom made T-Shirt(s), are non-refundable.
Returns which do not meet the conditions described in this return policy will be returned and
non-refundable.
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SUBSTITUTIONS
We reserve the right to update model designs, or substitute models or colors whenever these changes
represent an equal or better value for our customers. Items illustrated on this site are actual photos of the
products available at the time of posting to this site. An updated version may be substituted at a later date.
All the sizes of products indicated or shown on this site are accurate. Although we work diligently to ensure
the accuracy of descriptions and prices, we reserve the right to correct typographical errors.
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DAMAGED MERCHANDISE
When you receive your package(s), inspect them for damage. If the package appears to have been
mishandled, & your merchandise is damaged, file a claim with the shipper (UPS or Postal Service)
immediately.
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CANCELLATION POLICY
If you need to cancel an order, it must be done within 24 hours of placing the order. Any order cancelled
after shipping occurs will be credited back minus the original and return shipping costs. This policy
requires that all packages be returned to us, unopened, and in good condition.
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--------------------------------------------------------------------------------
PRODUCT EXCELLENCE GUARANTEE
Every product you purchase from our online Store, will be free of defects. If a defect is found, you may
return it within 10 days from the date of receipt for replacement or refund * (less shipping charges, which
means that the shipping charges will not be included in your refund). You should notify us immediately so
that your guarantee does not become void after the 10th day. Replacement is subject to item availability. If
exact replacement is not available, replacement will be a comparable item of at least equal value, but only
after you have been notified. You are not charged for us restocking or replacement of any item. You are
responsible for the shipping charges only. We can make no exceptions to this guarantee.
--------------------------------------------------------------------------------
RETURN POLICY
If you are not satisfied with your purchase contact us within 10 days of receipt of your order for return
authorization. Then simply return the product undamaged for a full refund minus the shipping charges.
Adjustment will commence upon receipt of the returned merchandise. We can make no exceptions to this
guarantee.
Non-defective merchandise must meet the following conditions to qualify for return acceptance.
A. Merchandise must be in its original minimum inner pack quantity, as shipped.
B. Sample items are not returnable.
C. Merchandise, merchandise packaging, and inner pack must bear no markings or be otherwise
defaced or damaged.
D. Custom made T-Shirt(s), are non-refundable.
Returns which do not meet the conditions described in this return policy will be returned and
non-refundable.
--------------------------------------------------------------------------------
SUBSTITUTIONS
We reserve the right to update model designs, or substitute models or colors whenever these changes
represent an equal or better value for our customers. Items illustrated on this site are actual photos of the
products available at the time of posting to this site. An updated version may be substituted at a later date.
All the sizes of products indicated or shown on this site are accurate. Although we work diligently to ensure
the accuracy of descriptions and prices, we reserve the right to correct typographical errors.
--------------------------------------------------------------------------------
DAMAGED MERCHANDISE
When you receive your package(s), inspect them for damage. If the package appears to have been
mishandled, & your merchandise is damaged, file a claim with the shipper (UPS or Postal Service)
immediately.
--------------------------------------------------------------------------------
CANCELLATION POLICY
If you need to cancel an order, it must be done within 24 hours of placing the order. Any order cancelled
after shipping occurs will be credited back minus the original and return shipping costs. This policy
requires that all packages be returned to us, unopened, and in good condition.
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